Melanie McCann Contents Show
contact our team
| Topic | |
|---|---|
| General questions and corrections | [email protected] |
| Partnerships and operator enquiries | [email protected] |
You can contact our editorial team directly:
- Melanie McCann, Senior Reviewer [email protected]
- Curtis Joseph, Managing Editor [email protected]
- Mitchel Malyk, Payments Editor [email protected]
What We Can’t Help With
We don’t run a casino, hold player funds or process payments, so we can’t unlock an account, release a withdrawal or reverse a card charge. Contact the casino’s support first. If the casino holds a provincial registration, you can escalate to the AGCO in Ontario or the AGLC in Alberta. Questions about a declined payment or a cash advance fee go to your card issuer.
Never send us card numbers, banking passwords or identity documents.
Need Help with Gambling?
If gambling stops being fun, call ConnexOntario at 1-866-531-2600 or open our Responsible Gambling page for free helplines in every province.
